After I installed Ubuntu for Marie, she quickly grasped a lot of things and I discovered that she was really bright. She quickly organized a lot of folders for all of her project, downloading a lot of file and putting them in a lot of place. On the opposite, Jean had a lot of difficulties to understand the file concept. Well, in fact, he understood the document concept he was not seeing where those documents were.
The terrific world of computers
Geeks like me are used to compare operating systems and desktop environments, discussing the benefits of one over the others. But, most than often, we loose the big picture and forget about the users.
I mean : « the real-life users », those who cannot even grasp the basic concepts and who use a computer because they have no choice. Some geeks would say that « it’s good for them to learn » but I really disagree. Everyday I see very bright people who need to have their emails printed out on hard paper so they can read them or who cannot understand the difference between the « minimize » and the « close » button on a window.
It is real : most users are simply lost in a terrific world where newspapers talk about « virus » and « hackers » all the time. They are even afraid to sit in front of their own computer ! If something popup on the screen, they panic and loose all common sense. « Do you want to save this file ? Yes or no ? » and they scream : « What do I do ? What do I have to do ? Please tell me ! I’m afraid that, if I click on the bad button, the computer will explode ».
 Then, they simply close the message using the little cross so the computer make the decision for them. By observing a normal user, you discover that 99% of the errors are simply not needed.